Nuni Copenhagen provides a 2-year right of complaint in accordance with the Danish Sale of Goods Act for extensive manufacturing and material defects found during normal use of the product. The right of complaint does not cover defects, damage or wear and tear, directly or indirectly caused as a result of incorrect operation, poor maintenance, violence or unauthorized interventions.
Complaints about errors and defects must be notified to email@example.com. The item can subsequently be returned for repair, replacement or credited. In connection with complaint cases, the Buyer bears the return costs.